I have sent you a private message for the information, you can access it via this link: To protect your privacy, please mask any private or personal information in the presentation before you upload it. Including new created ones? Could you please help provide the one affected example presentation? So that we can check it from our side and narrow down if the issue is related to the presentation or the Office clients you are using.
I just would like to confirm if the issue occur to one specific presentation with inserted videos or all presentations, So we cannot get the same situation from our side. We can play them normally without high memory. Then we s et them auto - loop play after the click, a nd We have received your process logs in PM.
